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Privacy Policy

Last updated: April 10, 2026

1. Introduction

This Privacy Policy describes how Geo Portal (“we,” “us,” or “the Service”) handles personal information when you use our websites, apps, and related features—including discovery on the map, creator portals, messaging, voice/video sessions, optional paid vault or subscription features, marketplace and partner programs, and Web3 naming integrations where offered.

By using the Service, you agree to this policy. If you do not agree, please do not use the Service. For cookie and similar technologies, see our Cookie Policy. For how we protect data, see our Security Overview.

2. Who is responsible

The organization that operates your deployment of Geo Portal is the data controller for personal information processed through that deployment. Some features rely on subprocessors (for example payment processing). Where another company processes data solely on our instructions, they act as processors.

3. Information we collect

We may collect the following categories of information, depending on how you use the Service:

  • Account and profile: email address, display name, password hash, and settings you choose (for example theme or preferences stored in the browser).
  • Location and map-related data: coordinates, addresses, or place information you associate with portals, map views you request, and related metadata needed to show portals on the map and to operate discovery features.
  • Content you submit: text, images, videos, links, portal descriptions, and other materials you upload or publish—including optional subscriber-only or age-gated vault content where creators enable those features.
  • Communications: messages sent through in-app chat, call-related metadata, and support or safety contacts you initiate.
  • Payments and payouts: when you subscribe, tip, purchase access, or receive creator or partner payouts, our payment providers (such as Stripe) collect payment method details, billing address, tax or identity elements required for compliance, and transaction records. We receive limited payment metadata from those providers—not your full card number.
  • Technical and usage data: IP address, device and browser type, approximate region, timestamps, pages or API routes accessed, error logs, security signals, and anti-abuse data. We may use a session identifier cookie to understand repeat visits to public portal pages.
  • Authentication: HTTP-only session cookies or equivalent tokens that keep you signed in securely.

4. How we use information

We use personal information to:

  • Provide, operate, and improve the Service (including maps, portals, chat, and calls).
  • Create and manage accounts, authenticate users, and prevent fraud and abuse.
  • Process payments, subscriptions, creator earnings, and partner commissions as described at checkout.
  • Display public or shared content according to your settings and portal visibility rules.
  • Comply with law, respond to lawful requests, and enforce our Terms of Service.
  • Send service emails (for example password resets, receipts, or critical notices).

We do not sell your personal information. We do not use your content to train generalized AI models for third parties.

If you are in the European Economic Area, United Kingdom, or similar regions, we rely on appropriate legal bases such as: performance of a contract, legitimate interests (for example security and product improvement, balanced against your rights), consent where required (for example certain cookies or marketing), and legal obligation.

6. Sharing and subprocessors

We may share information with:

  • Service providers who host infrastructure, send email, process payments, provide maps or video (for example map tiles or real-time communication), analytics that we configure, or customer support—under contractual confidentiality and data-processing terms where required.
  • Other users according to what you make public or share (for example portal pages, marketplace listings, or messages you send).
  • Authorities when required by law or to protect rights, safety, and integrity.
  • Business transfers in connection with a merger or acquisition, subject to this policy or notice.

7. Retention

We retain information as long as your account is active and as needed to provide the Service. We may retain certain records longer where required for tax, accounting, fraud prevention, dispute resolution, or law. Backup and cached copies may persist for a limited period. When deletion is requested, we remove or anonymize data except where retention is legally required.

8. Your choices and rights

Depending on your region, you may have the right to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is consent-based.

To exercise rights, contact the operator of this deployment. You may also lodge a complaint with a supervisory authority in your country.

9. Children

The Service is not directed at children under the age where they cannot lawfully consent to data processing in their region (often 16 or 13 with parental consent). We do not knowingly collect personal information from children. Vault or adult-labeled content may require age confirmation where implemented.

10. International transfers

If you access the Service from outside the country where servers or providers are located, your information may be transferred internationally. We use appropriate safeguards where required (for example standard contractual clauses).

11. Changes

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. Continued use after changes constitutes acceptance unless we are required to obtain additional consent.

12. Contact

For privacy questions or requests, contact the operator or administrator of this Geo Portal deployment. If you use a branded or hosted instance, that operator’s contact details may appear elsewhere on the site.