An AI agent is more than a chatbot: it can decide which tool to call (search, lookup, email, schedule, charge a card), do it, observe the result, and choose the next step toward the goal you set. GIGI is the agent layer of hashtag.org: it answers visitors, books calls, opens portals, and drives the search box.
AI agents
AI agent
Software that takes goals, plans steps, uses tools, and acts on your behalf.
See also
- GIGI
The Global Interactive GEO Interface — the AI assistant + interface that powers hashtag.org search, voice, and video.
- LLM
A Large Language Model — the model powering chat, voice, and agent reasoning.
- Tool / Tool call
A specific capability an agent can invoke — search, send email, look up a portal, etc.
- Voice agent
An AI that listens, speaks, and runs tools in real time.
- RAG (Retrieval-Augmented Generation)
Feeding the agent your real documents and portal data so its answers are grounded in your truth.