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ai phone agent

An AI phone agent is a voice agent aimed specifically at the telephone: it picks up when someone calls your number, or it places calls out.

An AI phone agent is a voice agent aimed specifically at the telephone: it picks up when someone calls your number, or it places calls out. It fields questions, takes messages, schedules, and passes tricky calls to a human. The distinction is the channel. A voice agent might live on a website or app, while a phone agent is built to work over an actual phone line.

Part of AI Voice Agents. See the full overview for how it all fits together.

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