All companiesRPA & Automation

Pegasystems

Pega Infinity / Pega GenAI Agents

Customer service, workflow automation, low-code agents

Written & reviewed by · Founder, SEO Local · 22 years in SEO · LinkedIn
Hear Rob's 30-second intro
His take on why this company matters.
AEOGEOAgentic SEOhashtag.org, last 30 days: 3.5K human visits · 4K bot & AI fetches

What they’re building

Pega has integrated agents into its low-code platform for customer service and workflow automation, with agents that autonomously resolve cases and handle exceptions.

Company facts

Investment & ownership

Publicly traded (NASDAQ: PEGA).

Key people

  • Alan TreflerFounder & CEO

Why it matters for the agentic web

Pega’s bet is that most companies will assemble agents, not build them. Low-code agent tooling is how agentic capability reaches the long tail of businesses without an AI team.

The other side of this story

Pegasystems sends agents out to use the web. Our platform is the receiving end: a #name and portal make your business findable, readable, and transactable by exactly these agents.