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Pegasystems

Pega Infinity / Pega GenAI Agents

Customer service, workflow automation, low-code agents

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What they’re building

Pega has integrated agents into its low-code platform for customer service and workflow automation, with agents that autonomously resolve cases and handle exceptions.

Company facts

Investment & ownership

Publicly traded (NASDAQ: PEGA).

Key people

  • Alan TreflerFounder & CEO

Why it matters for the agentic web

Pega’s bet is that most companies will assemble agents, not build them. Low-code agent tooling is how agentic capability reaches the long tail of businesses without an AI team.

Latest headlines

Pulled from news feeds July 28, 2026 — refreshed on the newsroom’s twice-weekly beat.

The other side of this story

Pegasystems sends agents out to use the web. Our platform is the receiving end: a #name and portal make your business findable, readable, and transactable by exactly these agents.