What they’re building
A platform with pre-built actions that lets AI agents scale complex enterprise tasks across sales, service, marketing, and commerce, with Data Cloud integration for real-time data access.
Company facts
Investment & ownership
Publicly traded (NYSE: CRM).
Key people
- Marc BenioffChair & CEO, co-founder
Why it matters for the agentic web
Salesforce is where a huge share of the world’s customer relationships live. Agentforce making those records actionable by agents means the follow-up email, the support reply, and the renewal call increasingly come from software acting on the company’s behalf.
The other side of this story
Salesforce sends agents out to use the web. Our platform is the receiving end: a #name and portal make your business findable, readable, and transactable by exactly these agents.